Frequently Asked Questions:
We realize you have questions when planning your event, and we hope that some of these answers will help you when deciding if the we are right caterer for you!
What is your payment and or deposit schedule?
In order to secure your date on our event calendar, we require a non-refundable $500.00 'save the date' investment, which is applied towards your final invoice. Once you have finalized your event details and are sent a contract, you will have one (1) week to return the signed contract along with a 25% deposit(which the $500 will be deducted from). Your payment schedule after that will be as follows:
25% Payment at 9 Months Prior to Event
25% Payment at 6 Months Prior to Event
25% Payment at 3 Months Prior to Event
Final Payment and Final Count 20 Days Prior to Event (Counts can only increase after Final Count is given, may not Decrease)
Do You Provide Tastings?
Absolutely, Just Ask Catering LLC will provide private tastings for potential clients for a fee of $30 per guest. This per guest price covers food and labor. When you book Just Ask Catering LLC, as your caterer, we will credit your tasting cost to your Final Invoice
How Much Will My Event Be?
We can provide rough estimate but the price of catering is dependent on several factors: length of your event, menu selections, type of service (i.e. buffet vs seated) and number of guests.These are all things that we will cover in our email or phone consultation as well as, at the Tasting.
We specialize in creating a menu that is customized to your event, taking into consideration your tastes, desires, and budget. Most agreements will include the breakdown of charges that include: per guest price, event labor, service charge and tax.
Are there any "hidden fees"?
We don't like surprises either, so we do our best to provide you with all of the costs of your event up front. In addition to your menu price, event staff, service charge and tax there may be additional rental equipment such as plates, china, glassware, specialty linens, kitchen equipment and the like.
What about tipping?
The service charge is not a gratuity. Gratuities are not required nor expected, but greatly appreciated. If you would like to provide an additional tip for you staff at your event, please present the monies in clearly labeled envelopes; i.e.. “Bartender” or “Event Staff".
What is the 15% Service Charge?
This is an industry standard service charge that essentially covers our costs for services that you receive during the planning process (administrative) and bringing the restaurant to you. These costs include items such as: kitchen cooking equipment (grills, propane, ovens, burners, etc); transportation, etc.
What if There Are A Few Guests With Dietary Restrictions?
We would be more then happy to accommodate most dietary restrictions such as gluten free, vegetarian, vegan, food allergies etc. Any special needs meals need to be brought to our attention before the 20 day guest count and payment.
Can I Have The Leftovers From Our Event?
Unlike most caterers, we do allow our clients to take remaining food home with them. Just Ask Catering LLC, will provide /to-go boxes and our staff to will pack leftovers. However, it is the Client's responsibility to a provide a cooler or refrigerated space for the leftovers to be held in to avoid spoilage. Just Ask Catering LLC will not be held responsible for any spoilage.
Can we provide our own alcohol for our event?
Yes! We do not have a Liquor License to purchase alcohol/wine/beer for events. We can however, provide a RAMP Certified Bartender. You will need to work with your Venue as to what they require.
What is a "full service caterer"
A full service caterer is a company that is more than just the great food. Just Ask Catering LLC can handle a lot of different details for event in addition to the food and beverages. We can provide Linen and Tableware Rentals, Day of Coordination Services, and More.